Login

Work With Us

Divider-1

Want to join us in our mission to enable successful eCommerce businesses,
all across Southeast Asia?

Come and do your most meaningful work with us at J&T Express.

 

Our current openings:

J&T Express is a technology-driven e-Commerce enabler for brands and sellers to embark and scale their e-commerce businesses. We converge technology and services to power the next generation of e-commerce businesses.

We are passionate, enthusiastic and open-minded in providing the best solutions and play a key role in the growth and success of our client’s brands.

 

We are currently seeking an Account Manager to join our J&T Express team in Singapore Office. 

 

As an Account Manager, you will be responsible for the revenue generation of the assigned sales portfolio. You will be expected to develop, service, retain our existing customers as well as acquire new business opportunities.

 

Responsibilities:

  • Manage a portfolio of existing customers and potential customers via 'face to face' sales visits or conference calls
  • Obtain and conversion of qualified leads into customers for new business
  • Build a strong relationship with customers. Identify customer's needs and develop value propositions to meet those needs;
  • Work and liaise closely with relevant departments to ensure that customer’s queries, problems or issues are dealt with appropriately
  • Weekly Sales Pipeline reports to Management
  • Analyse and monitor customer data to measure success and identify fluctuations/trends, so as to decide on relevant follow up actions

 

Requirements:

  • Preferably Diploma/degree in Business (or related discipline) or equivalent
  • Minimum 3 years of Sales experience. Experience in eCommerce logistics solutions or eCommerce company would be advantageous
  • Strong communicator and negotiator (in written & spoken English) with excellent presentation skills
  • Self-motivated, strong team player and results oriented
  • Strong individual who can work independently and within a team to deliver results
  • Able to maintain effective performance under pressure

J&T Express is a technology-driven e-commerce enabler for brands and sellers to embark and scale their e-commerce businesses. We converge technology and services to power the next generation of e-commerce businesses.

We are passionate, enthusiastic and open-minded in providing the best solutions and play a key role in the growth and success of our client’s brands.

 

We are seeking a highly driven and motivated Customer Service Officer to plan, drive and achieve a high standard of customer experience.

Job Responsibilities:

  • Handling incoming calls and email pertaining to customer’s inquiries & complaints
  • Ensure and upkeep the service level to the clients and resolving their daily needs and requirements
  • Checking on parcel’s deliveries status, ensuring all comments & instructions must be given to the drivers clearly
  • Assisting customers in re-delivery and collections
  • Ad-hoc duties such as data-entry & recording
  • At least 2 years of experiences in customer service trait.

 

Job Requirements:

  • GCE O level or Diploma/Degree in Business Management/Logistic/Hospitality.
  • Customer-focused and have problem-solving skills
  • Singaporean Only

5.5 days Alternate Saturday work week

Location: Tampines North and will be relocated to Changi South

Responsibilities

  • Ensure timely delivery of goods to the customers and goods collections from Senders
  • To assist in the receiving, picking and loading and unloading of goods
  • Receiving and verifying of goods
  • Provide excellent customer service
  • Other warehouse duties as assigned

 

Requirements

  • Must possess a positive and professional attitude
  • At least 2 years of Class 3 driving licence
  • Willing to work extra hour when needed
  • Physically fit
  • Singaporean only

 

Please come down for an interview between Monday to Friday

Job Scope:
Collection/Deliveries of small parcels

Fixed Route 
 

Requirements:

Class 2B licence with or without own bike

Must be willing to work 5.5 days a week
preferably with despatch experience


 

Immediate vacancies for Singaporean only:

Walk-in-interview every Monday to Friday from 2 pm to 5 pm

J&T Express is a technology-driven e-commerce enabler for brands and sellers to embark and scale their e-commerce businesses. We converge technology and services to power the next generation of e-commerce businesses.

We are passionate, enthusiastic and open-minded in providing the best solutions and play a key role in the growth and success of our client’s brands.

 

We are seeking an E-Commerce Operations Specialist to manage backend e-commerce operations and execute innovative digital marketing, and promotional campaigns across e-commerce channels.

 

You must be extremely organised, passionate about getting details right and ability to excel in a fast-paced environment. You will also be excited about technology, the potential presented by multi-channel retailing, and obsessed with delivering the experiences and results that matter most to our clients.

 

This role provides an excellent starting point to a career in digital marketing, e-commerce retailing, and e-commerce operations, providing in-depth knowledge of the back-end operations, infrastructure, logistics and network necessary to run a successful e-commerce business.

 

 

JOB SCOPE:

Perform Ecommerce Backend Operation

  • Onboarding of brands and setting up online stores on various online sales channels
  • Management of e-commerce store, e-marketplaces and other online assets
  • Localise product information to meet local consumer shopping preferences and regulatory requirements
  • Plan, execute and coordinate marketplace sales campaigns and major events
  • Coordinate with fulfilment team to ensure smooth delivery of orders
  • Provide weekly performance update and reporting
  • Analyse sales patterns and strategize to increase MoM/ YoY performance
  • Additional duties as assigned

Job Description:

  • We are looking for an inquisitive and creative mind with a great personality.
  • Assist the team with research & contacting vendors.
  • Deliver creative ideas and design in line with the company’s mission.
  • Responsibility to conceptualize, design and implement creative graphics projects (catalogues, flyers, website, digital marketing) on time and within budget.

J&T Express is a technology-driven e-commerce enabler for brands and sellers to embark and scale their e-commerce businesses. We converge technology and services to power the next generation of e-commerce businesses.

We are passionate, enthusiastic and open-minded in providing the best solutions and play a key role in the growth and success of our client’s brands.

 

We are seeking a Marketing Manager to lead management, planning and execution of both short and long-term business and marketing initiatives to drive growth for new customer acquisition in Singapore.

You will be working with a cross-functional team in Singapore and regional offices to strategize, plan and execute marketing events or account-based marketing campaigns.

JOB SCOPE:

  • Full ownership for conceptualisation, development and execution of campaigns to drive brand awareness for J&T Express and with a key focus to increase new customer acquisition and customer success through promotions and campaigns
  • Work closely with multiple teams in Singapore and regional offices to develop creative online and offline marketing campaigns.
  • Monitor trends on social media, e-commerce, digital marketing and technology to optimise campaigns
  • Maintain a close relationship with partners from marketplaces and brands owners

QUALIFICATIONS | EXPERIENCE | ATTRIBUTES

  • Minimum 4 years of experience in marketing
  • Min. Degree in Mass Communication, Digital Marketing or related field
  • Excellent command of English, both written and spoken.
  • Strong business acumen with critical thinking skills, hands-on execution and problem-solving
  • Able to work independently, a result-oriented go-getter who enjoys taking on challenging tasks
  • Experience in digital marketing using social media channels
  • Candidates must have good communication and influencing skills, be able to work in a team environment and be customer/market-oriented
  • Must possess demonstrated leadership and delivery of consistently strong results 

Requirements

  1. Minimum Diploma in Business Admin, Logistics or Supply Chain Management
  2. 5 years working experience in the Last mile, Freight Forwarding or express logistics company or department pertaining to supply chain management
  3. Have created or assisted to create an SOP for a department
  4. Understand the parcel life cycle
  5. Able to work with upper management to execute workflow, SOP and corrective action to improve the quality of service
  6. Ability to work within a small team
  7. Ability to speak in Chinese and English will be an added advantage

 

Description

  1. Assist to create and maintain SOP’s
  2. Assist to brainstorm corrective actions or prevention measures
  3. Monitor & Enforce SOP to all staff to ensure a high level of service is produced
  4. Consistently look for ways to improve the SOP
  5. Work with other departments to consistently improve service quality
  6. Streamline and improve workflow
  7. Work with merchants to understand issues faced and design a method to improve the situation
  8. Assist to conduct training of staff

 

Responsibilities:

  • Assist in in daily logistics movement within warehouse and shipping areas
  • To pick, check, pack the orders as per the picking ticket
  • Carry out a stock take and ensure scanning accuracy
  • Perform 5S, maintain a safe working environment and ensure equipment are kept up to performance standard
  • Ensure adherence to company policies, procedures and practices
  • Perform all other ad-hoc duties assigned by supervisor/management

 

 

Requirement:

  • Minimum 1 year of experience in the relevant field
  • Be computer literate
  • Physically fit
  • Able to work as a team and possess good interpersonal communication skill
  • Responsible and tactful candidate
  • Able to work overtime if required
  • Able to work independently with minimum supervision

Apply Now