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Fill up the form at the bottom of the page.

Domestic Delivery
Parcels are charged based on the weight-range of S, M, L, XL.

International Delivery
Parcels are charged based on volumetric; weight vs dimension, whichever is higher.

Prepayment
Conduct a deposit to your account. Charges from parcel deliveries will be deducted automatically from the balance of the account.

Postpaid
Monthly payment based on credit terms.

J&T Express conducts deliveries from Monday to Sunday, 9am to 10pm.

Track your parcel by visiting this link.

J&T Express delivers worldwide for eCommerce businesses of all scales and product categories.

Reset your password on the login page or kindly reach out to your dedicated account manager.

Parcels with improper packaging may be refused during the collection. Ensure that your parcels are packed properly with this guide.
Download here.

Please direct your customers to fill in the form below and our customer service team will reach out to them directly for a resolution.

Fill up the following form with

1. Tracking Number
2. Registered Contact Number
3. Description of goods

Kindly contact the shop that you’ve purchased it from.

Kindly ensure that no-one else from your premise has received your parcel on your behalf before filling  up the following form with

1. Tracking Number
2. Registered Contact Number
3. Full Address