No Commitment
Hassle-free QR code payment upon pickup after order placed.
Arrange for doorstep delivery within a few taps.
Affordable rates that are charged with the actual weight of your parcel.
Deliveries simplified.
*All the rates are exclusive to prevailing charges. T&Cs apply.
Regardless of business or personal use, the app runs 24/7 no matter where you are and when you need it.
Be one of the first to enjoy a seamless with the J&T App - Get it delivered and try out this new service. More service types and options will be open soon. Stay tuned for further updates!
Duration: 1- 3 Days Delivery
Weight: Up to 5KG
Area: Entire Singapore (except prohibited areas)
Type: Door-to-door Delivery
Whether it is for personal or business purposes, the mobile app provides greater convenience for everyone from individuals to small business owners to deliver items easily in Singapore.
Small Business Owners
Facebook Marketplace
Carousell Marketplace
Instagram Marketplace
Ad-hoc or One-time Users
J&T APP is now available on Apple Store and Google Play Store.
Scan the QR code to download now.
Deliver with Ease.
Hassle-free QR code payment upon pickup after order placed.
Complimentary label printing by our team with no printing required on your end.
FREE doorstep pickup and delivery island-wide with no minimum number of parcel.
View rates before order placement starting from only S$3.80*.
When order placement is done by the cut-off time; 2 pm for weekdays, 11 am for Saturdays
Save contacts in the J&T App Address Book and create bulk orders with ease.
As Simple and 1 2 3.
Swipe right and refer to the guide to get started!
Congratulations! You are now all set and good to go after the verification code.
Note: Both email and phone will receive a verification code.
*The APP is now open to small-sized parcels that weigh up to 5KG. More sizes will be available soon.
When booking the order by the cut-off time* (Mon-Fri: 2 pm; Sat: 11 am), same day pickup is available.
*Subject to changes.
Attach the tracking number on the parcel if you have multiple items. Refer to the Packaging Guideline (in-APP) when you pack your parcel(s).
Your recipients will receive an SMS notification during the delivery phase. All parcels come with complimentary delivery attempts for up to 3 times.
1-3 Days Domestic Delivery
Parcels are charged based on the weight range. Max weight is 5kg and dimension (Length + Breadth + Height) cm should not exceed 300cm, with the greatest dimension not exceeding 150cm on one side.
Online Payment
Instant electronic fund transfer from your phone (Visa, Mastercard, etc). Please note that the payment QR code will be provided by our drivers upon collection of parcels.
J&T Express conducts deliveries from Monday to Saturday, 9 am to 10 pm.
Delivery time range from the next working day to 3 working days.
You may track your parcel on the J&T APP, or by visiting the tracking page on our website.
Currently, J&T Express App only delivers domestically. Please refer to Terms and Conditions for a list of restricted areas postal codes. Stay tuned for international delivery via our official social media.
Your recipient may contact us at appsupport@jtexpress.sg with the following information:
Your recipient may contact us at appsupport@jtexpress.sg with the following information:
Reset your password on the login page, an SMS OTP will be sent out to you, otherwise, please contact us at appsupport@jtexpress.sg or customer service at 6939 6399.
Parcels with improper packaging may be refused during the collection. Ensure that your parcels are packed properly with this guide.
You may cancel the pickup order via the APP.
Please contact our customer service at 69396399 to inform the driver. Additional charges may apply.
You may refer to our Shipping Guideline Details here.
You may cancel the order and resubmit a new order.
You may contact our customer service at 69396399 to request a halt in delivery and return the parcel back to you. Additional charges may apply.
You may contact our customer service at appsupport@jtexpress.sg or 69396399 to request for a change.
Our collection timing is from 9 am – 6 pm (Monday – Friday), and 9 am – 1 pm (Saturday). The cut-off time is 2 pm (Monday – Friday), and 11 am (Saturday). If you submitted the order by the cut-off time, our driver will collect it on the same day or latest by the next working day.
Hassle-free delivery with J&T APP. Available on Apple Store and Google Play Store.
Click or scan the QR code to download now.
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