State of e-commerce in Singapore 2021
Southeast Asia’s digital economy posted impressive growth in 2020, due in large part to the...
Larsen attributes the success of Le Bono Collection’s strong relationship with J&T Express Singapore to the reliability and accountability of the account managers overseeing his brand. He says, “The account managers at J&T Express are great listeners and are always open to my feedback. I appreciate that I always see tangible differences in service quality following the regular meetings with my account managers.”
Most importantly, the J&T Express team provided exceptional service and transparent communication at a time when most supply chains were being upended by the COVID-19 pandemic.
“That, to me, speaks volumes of a third-party solutions provider that truly cares for their customers,” Larsen highlighted.
According to Larsen, outsourcing Le Bono Collection’s logistics to the dependable team at J&T Express Singapore has also provided him with the freedom and flexibility to travel – something he truly values as a serial entrepreneur with several other ventures at once.
Beyond logistics, J&T Express also integrated Le Bono Collection’s back-end technology with the platforms of key online marketplaces. J&T Express’ suite of core offerings and close relationships with the marketplaces made the listing of Le Bono Collection’s products on these online channels a seamless process. Today, Le Bono Collection is able to reach and engage a wider online market.
Larsen added, “The overall architecture of J&T Express’ technology for brand owners is excellent. I have thoroughly enjoyed this partnership and am looking to tap into their cross-border shipping expertise next.”