J&T Express establishes partnership with Carousell to provide convenient door-to-door delivery services in Singapore.
With its expertise in door-to-door delivery services and experience working with e-commerce partners, J&T Express Singapore will be supporting Carousell Singapore to provide hassle-free shipping solutions to sellers and buyers.
Singapore, 8 June 2023 – Global logistics service provider, J&T Express, is pleased to announce its partnership with multi-category classifieds and recommerce marketplace, Carousell Singapore, to provide more convenient door-to-door delivery services for sellers and buyers. J&T Express Singapore is the first logistics service provider exclusively integrated into the Carousell Singapore platform to enhance its current online-to-delivery experience.
Tracy Liu, Sales and Marketing Director of J&T Express Singapore, said, “Leveraging on our experience in working with e-commerce platforms and sellers, we are excited to embark on this partnership with Carousell to provide greater convenience to sellers and buyers. We are honoured to be the first delivery partner exclusively integrated into Carousell Singapore’s platform, and this is in line with our aim to expand our network and support more local users to fulfil their logistic needs.”
With J&T Express Singapore, Carousell sellers, both small businesses and everyday Singaporeans, now have a more convenient way to arrange for shipping with the fully-integrated pick-up service options featured directly on the item’s listing page and enjoy affordable and reliable delivery services with real-time tracking and tracing. J&T Express Singapore will do the heavy lifting by offering flexible doorstep pick-ups for Carousell sellers and allow the consolidation of multiple orders into one pick-up arrangement. In addition to a dedicated customer service team that addresses customer enquiries and provides efficient solutions, parcels will be insured and delivered with up to 3 delivery attempts, ensuring greater safety and security of the parcel.
J&T Express Singapore brings to this strategic partnership its extensive experience and technical know-hows in partnering with e-commerce platforms to provide efficient and seamless logistics solutions. As part of this collaboration, an API integration was developed to power the integrated delivery feature, so that the users can simply enable the shipping to schedule pick-up directly through the Carousell app or website.
“With J&T Express’ proven track record in door-to-door delivery services, our partnership aims to deliver more than just items, but a seamless and convenient experience for both buyers and sellers on Carousell. Our goal at Carousell is to make transacting in a secondhand marketplace as convenient and trusted as any e-commerce platform, so that secondhand can truly be the first choice. We’re excited to keep transforming the classifieds experience together with our partners and make secondhand shopping easier than we’ve ever known it to be,” said Vishal Salunkhe, Vice President and Head of Goods, Carousell.
Popular homegrown multi-category platform for secondhand, Carousell is used by 1 in 3 Singaporeans monthly, from everyday Singaporeans selling underutilised items at home to small businesses. J&T Express Singapore meets the needs of both Carousell sellers and buyers by accommodating to their lifestyle and simplifying the delivery process. As part of the launch, J&T Express Singapore and Carousell are offering a promotional price for Carousell sellers from now until 31 August 2023. More information can be found on Carousell’s website.
This partnership is a milestone for J&T Express Singapore to strengthen innovation and build a stronger network. Looking ahead, J&T Express will continue to invest in its operations in the region and globally, to ensure it can deliver efficient and quality express service. Its global network enables the company to best meet the fast-growing needs of cross-border e-commerce retail markets, connecting marketplaces and merchants to new markets and consumers. J&T Express Singapore’s continuous efforts to invest in technology and innovations also paid off with their recent win at the SBR Technology Excellence Awards 2023.
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