Today’s online shoppers expect convenience from start to finish. The product they want must be on the first page of search engine and eCommerce marketplace results. Customers need to see every product detail on one page—and be able to Add to Cart with the next click. And product comparisons should be simply worded and bite-sized.

J&T Express Singapore expands its warehouse network to support growing demand for domestic and international delivery and e-commerce solutions

While Covid-19 is undoubtedly a massive public health crisis with equally significant economic repercussions, it has also been a watershed moment for modern supply chain management. The coronavirus pandemic has presented a rare worst-case scenario where organisations can observe how well their systems and processes adapt to acute disruption and stress. It has also highlighted the importance of investing in supply chain continuity to support stronger long-term operations. 

2018 was a watershed year for online shopping in Southeast Asia. According to Google and Temasek Southeast Asia's internet economy hit an inflection point last year, with the eCommerce sector generating US$23 billion in revenue—more than double the revenue in 2017.